Why we collect personal information
Lush collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, at your option, your personal information can be used to keep you up to date on the latest product announcements, special offers, and other information we think you'd like to hear about.
How we collect personal information
We collect information about you in a few ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or register on-line for an instant purchase.
To save you time and make our web services even easier to use, some areas of the Lush website allow you to create a "Lush ID" using your personal information. Here's how it works: Simply fill out a brief profile-your name, phone number, and email address-then choose a password for security. The system saves your information and assigns you a personal ID based on your e-mail address. Next time you order something from lush-lush.com you can simply enter your email address and password-the system will automatically look up the information it needs.
Lush works with other companies that help us provide products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Lush's policies.
How we protect your personal information
Lush safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
lush-lush.com uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from lush-lush.com, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
Access to your personal information
You always have access to the information we have about you. To review and update your personal contact information, simply log in at www.lush-lush.com
Collecting other personal information
When you browse lush-lush.com, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Lush does not knowingly solicit personal information from children or send them requests for personal information.